Privacy Policy

Hubcare · Qatar · Doha,Qatar

Effective Date: 23 April 2026

Last Updated: 23 April 2026

1) Introduction

Welcome to Hubcare (“Hubcare”, “we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information when you use our website and services (the “Services”).

2) What information we collect

Depending on how you use our Services, we may collect:

  • Contact information: name, phone number, email address.
  • Account and profile data: account identifiers and basic profile details.
  • Service request data: service type, address/location details you provide, request notes, time and scheduling preferences.
  • Communications: messages, emails, or support requests you send to us.
  • Device and usage data: device type, browser type, pages visited, IP address, approximate location, and diagnostic logs.
  • Cookies and similar technologies: to remember preferences and improve performance.

3) How we use your information

  • Provide and operate the Services and respond to your requests.
  • Facilitate communication between users and service providers when applicable.
  • Customer support and handling inquiries.
  • Improve our website, features, and user experience.
  • Security and fraud prevention, troubleshooting, and auditing.
  • Legal compliance and enforcement of our terms.

4) Legal basis (where applicable)

When required by applicable law, we process your data based on one or more of the following:

  • Contract (to deliver Services you request)
  • Legitimate interests (improving and securing Services)
  • Consent (e.g., optional marketing, certain cookies)
  • Legal obligations

5) Sharing your information

We may share information:

  • With service providers (e.g., hosting, analytics, customer support tools) who process data on our behalf under appropriate safeguards.
  • With service providers you engage (to fulfill your service request).
  • For legal reasons: to comply with law, respond to lawful requests, or protect rights, safety, and security.
  • Business transfers: if we are involved in a merger, acquisition, or sale of assets (you will be notified as required by law).

We do not sell your personal information.

6) Cookies

We use cookies and similar technologies to keep the site working correctly, remember your preferences, and understand usage to improve performance. You can control cookies through your browser settings. Disabling certain cookies may affect functionality.

7) Data retention

We retain personal data only as long as necessary for the purposes described in this Policy, including legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize it.

8) Security

We use reasonable administrative, technical, and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9) Your rights

Depending on your location and applicable laws, you may have rights to access your data, correct or update it, delete it, object to or restrict processing, withdraw consent (where processing is based on consent), and request data portability. To exercise your rights, contact us using the details below.

10) Children’s privacy

Our Services are not intended for children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us to remove it.

11) International transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers.

12) Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date.

13) Contact us

If you have any questions about this Privacy Policy or your data, contact us: